Why Businesses Should Develop A Partnership With Their Security Company

Nov 1, 2019

An effective business security system means more than installing a few cameras and alarms. Here at Castle Security, we are one of the few Perth security companies who understand the importance of keeping your business safe not only in the short term but also the long term.

Developing a partnership based on trust and open communication is just better business. You always benefit from the latest security tech and methods and have trust that your security partner has your back any time of the day or night.

So what does it mean to develop a partnership with your Perth security company? Let’s look at how it works on both sides of the alliance.

Trust and Accountability

Every good relationship is built on trust. For your business, trust is what makes or breaks new deals and determines whether you hit growth targets.

Building trust with a Perth security company starts at the first meeting. The security company representative should be able to clearly explain how their proposed business security system addresses your specific needs. You need to have confidence in their ability to deliver, which means:

  • Ask questions
  • Assess your personal first impression
  • Check licences and qualifications
  • Browse previous projects
  • Get references from current/former customers
  • Understand the scope of service

Trust builds the foundation for accountability. If you want peace of mind and confidence in your business security system, the people installing and maintaining it need to earn your trust, that is what we aim for here at Castle Security! To earn and keep your trust as a partner in helping to keep your business safe and secure.

Stay on top of security trends

New products are always hitting the market for business (and home) security. It’s our job as a Perth security company to have our finger on the pulse and be able to recommend effective business security system improvements.

Before we recommend a new product or service, we make sure it meets a few key criteria:

  • Addresses a specific security need for the business
  • Is cost-effective
  • Will not disrupt the existing system
  • Has been proven to work

In short, a partnership means our clients trust us to recommend the latest and most effective business security system upgrades, and we know they will listen to our advice.

Open lines of communication

Two-way communication keeps your business safe. Open and professional communication built on the trust you’ve established allows both sides to do their jobs properly.

  • Communicate personnel changes affecting security protocols
  • Raise concerns and trust they will be dealt with efficiently
  • Receive regular updates on threats and potential breaches
  • Advise of events (fire drills, staff training) that may trigger alarms
  • Be informed of every security event
  • Have peace of mind the company will respond quickly to breaches

It should be easy to communicate with your security company, and you should feel they are providing you with all the information you need.

Why Choose Castle Security?

Castle Security have more than 30 years’ experience designing, installing and monitoring business security systems for Perth businesses and homes. We are a full service security company with the ethos of a family-owned business.

For our partners, that means we value one thing above all else: trust. We understand we are trusted to safeguard the premises, people and profits of our partners. In turn they trust us to recommend the best security solutions, always maintain open communication, and of course fulfill our role as a reliable Perth security company.

To find out more about a security partnership that works for your business, get in touch today.

For more information on security system upgrades at home or work, contact the Perth security company trusted to provide peace of mind and affordable Grade A1 service, Castle Security.

Speak to us today to find out more

08 9303 9244Get a Free Quote