Support

Whether you’ve enlisted Castle Security for your Home/Business initial installation, or for your system’s ongoing monitoring – we recommend utilising our support and maintenance service as we have Technicians on standby ready to help when required. For larger systems, we have maintenance contracts that can be put in place to make sure your system is running 100% all year round.

Going Away?

Going on holiday and need to update your details temporarily? Please click here to let us know.

Moving House?

We’re here to help. Contact us so we can assist with the disconnection of your home’s current monitoring service, and help design a new system for your new home, or simply transfer the monitoring to an existing alarm system.

Needing An Upgrade?

Contact us to arrange a quote on your new system. And don’t worry, you’ll keep your current monitoring running until your new system is installed, so there won’t be any downtime in between systems.

Want to add another user to your security system?

Contact us with your client ID number, and notify us of the new user’s email address and full name, and we’ll set this up for you.

Up to 10 users can be added to your system – so if you’re hoping to add or delete users, contact us today so we can arrange this for you.

Want to add additional features to your system?

Whether it’s opening a garage door or simply turning a light on or off, we’re able to make this happen. Contact us to find out more.